Shipping & Return Policy At Organic Buds

Our Dispensary is committed to providing the highest quality products and customer service and is responsible for delivering orders to the customers. We give all our valued customers a 05 day money-back guarantee. However, due to the nature of the products, which are controlled medications in many countries, there is a need for some guidelines to be followed.

SHIPPING INFOOur shipping is 100% discreet safe and secure, in-case we fail to deliver, we give a refund or send a second package. Shipping takes 24 hours within states and 1-2 days outside states and it may come sooner or later.

We deliver to France, Belgium, United Kingdom, Finland, Netherlands, Germany, Russia, USA, Australia, Portugal, ASIAN countries, and many other countries worldwide.

The most important things customers are very concerned about are Quality and the Delivery of the products they order. For this reason, we have been redirecting most of our resources to ensure a fast and effective delivery schedule. In this way, we have special routes and stand-by agents in a bid to facilitate our deliveries.

We have long-term Contracts with the best couriers in the World such as UPS, FedEx, EMS, and TNT. . Our warehouses are linked to all our major routes of delivery. We have been able to ensure a safe delivery worldwide limitless of any barriers.

With our delivery, we provide accurate tracking which enables you to track and situate your package during delivery from our dispensary to your address. This will in a bid give you a clue of the departure time and expected time of arrival at the final destination. We also provide tracking details In certain cases of same-day deliveries within countries or states.

Refunds:

Following are the cases where a customer can apply for a refund:

  1. Cancellation: If a customer cancels the order within 3 hours of making the payment. Once the payment has been made and the order has been forwarded to the Shipping Department, no refunds can be issued.
  2. Non-Reception: If an order has not been received by the customer within 04 days of processing the payment, the customer can apply for a refund. However, the following non-reception causes will not be refunded:
  1. The customer changed his/her address.
  2. The customer provided the wrong address.
  3. The order arrived at the right address, but there was no one to claim it.
  4. The order arrived at the right address, but someone else claimed it.
  5. Ineffective products: We try our best to source top-notch products for our valued customers, but still if a customer claims that the products he/she received are ineffective, the customer can apply for a refund, given the customer provides us with the following:
  1. A clear picture of the lab tests report.
  2. A clear picture of the products.
  3. A clear picture of the package (Envelop, box, etc.).
  4. Order number.
  5. Proof of Payment (Electronic or physical receipt)

Payments made through Cashapp, Paypal or BitCoin can be refunded within 05 business days upon completion of the investigation.